Added by on 2015-08-21

Systems Technician – Digital Domain Vancouver

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Digital Domain Vancouver


Job Title: Systems Technician
Department: Systems Technology
Reports to: Systems Technology Director
Status: Non-Exempt
Classification: Full Time, Contract based
Date: August 2015

Purpose of the job:

The Systems Technician provides front line support to all users as well as serving as a liaison between the users and the Systems Administrators.

Essential Functions/Responsibilities:

Responding to helpdesk tickets and support calls
Installation and troubleshooting of software packages
Training of staff on the use of standard desktop applications and tools
Setup and configure workstations for new employees
Relocate and configure workstations as dictated by production requirements
Calibration of color critical displays
Provide general technical support to the Studio
Complete documentation as required, including updating inventory databases and user account administration
Collaborate with other members of the global Systems Technology group to implement company-wide standards and practices
Responsibilities sometimes require working evenings and weekends with little or no advanced notice.
Other duties as assigned


Education, Experience, and Skills Required:

Experience in a large scale Linux computing environment, preferably in visual effects or animation
Experience with Microsoft and Apple operating systems in a networked environment
Experience working in a large NFS/NAS environment
Experience with Google Apps and GMail email client applications
Experience with Microsoft Office and Open Office applications
Familiar with information security practices and procedures
Must be an enthusiastic self-starter who works well in a distributed team environment
Ability to quickly assess complex problems and make critical decisions while under deadline
Strong oral and written communication skills
Linux and Microsoft Certifications a plus

Working Conditions and Environment/Physical Demands:

Office working environment.
Hours for this position are based on normal working hours but will require extra hours pending production needs.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities associated with it. Digital Domain Vancouver management reserves the right to amend and change responsibilities to meet business and organizational needs.

To apply for this position please submit an application at
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