Added by on 2013-08-27

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Systems Technician 
LOCATION: Vancouver
Position Summary:
The Systems Technician provides front line support to all users as well as serving as a liaison between the users and the Systems Administrators.
Principal Duties and Responsibilities:
Responding to helpdesk tickets and support calls.
Installation and troubleshooting of software packages.
Training of staff on the use of standard desktop applications and tools.
Setup and configure workstations for new employees.
Relocate and configure workstations as dictated by production requirements.
Calibration of color critical displays
Provide general technical support to the Studio.
Complete documentation as required, including updating inventory databases and user account administration.
Collaborate with other members of the global Systems Technology group to implement company-wide standards and practices.
Responsibilities sometimes require working evenings and weekends with little or no advanced notice. Other duties as assigned.
Education, Experience and Skills Required:
Experience in a large scale Linux computing environment, preferably in visual effects or animation.
Experience with Microsoft and Apple operating systems in a networked environment.
Experience working in a large NFS/NAS environment
Experience with Microsoft Outlook and other email client applications.
Experience with Microsoft Office and Open Office applications.
Familiar with information security practices and procedures.
Must be an enthusiastic self-starter who works well in a distributed team environment.
Ability to quickly assess complex problems and make critical decisions while under deadline.
Strong oral and written communication skills.
Linux and Microsoft Certifications a plus
To apply for this position please submit an application at