Added by on 2015-08-08

Luma Pictures | Front of House (Santa Monica

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Front of House

Are you dynamic and excel in client services and administration while reinforcing a positive atmosphere? Do you enjoy working in a fast-paced, exciting environment? Then this may be the position you’ve been looking for!
Luma is an artist owned, artist run visual effects studio with a strong emphasis on studio culture.
We’re serious about having fun and are looking for someone who is committed to making sure our studio is not only lively and enjoyable, but maintaining a professional and efficient front of house for all clients and visitors. The Front of House role will constantly strive for excellence using sound coordination skills and a can-do, positive attitude.
The role reports directly to the Head of Culture and is a full-time position from 9:00am to 7:00pm, Monday to Friday, with the possibility of after hours work on occasion.


Coordinate front of house, including answering phones, transferring calls and accepting deliveries
Provide an efficient, safe, welcoming and friendly front of house service
Create the best possible environment for clients in house
Work with departments to organize schedules, calendars and events effectively
Maintain an organized filing system
Maintain departmental records
Communicate effectively with staff and clients (in house as well as via email / telephone)
General admin duties as required / providing general support to the department
Assist in planning and executing fun and exciting activities for the Santa Monica studio on a regular basis
Strive to make Luma an enjoyable, friendly environment for staff to work in
Work autonomously as well as part of a team
Provide administrative support to the Culture Coordinator and Head of Culture
Roll out fun. Have fun.


Must have authority to work in the U.S
Degree or qualifications in project management, HR, hospitality or related fields desirable but not essential
Previous experience in a role similar to this position a plus
Committed to always providing the highest standard of client services
High level knowledge of computer systems
Highly motivated and positive
Good personal presentation
Extremely reliable and responsible
Able to thrive in a team environment and help keep staff motivated
Able to work independently
Excels at operating in a fast paced, demanding environment Strong organizational skills
High level attention to detail
Strong decision making skills
Excellent interpersonal and communication skills both in one-on-one and large group scenarios
Proactive in gaining knowledge in the workplace
Always responds promptly in a warm, professional and courteous manner
Always acts as a positive representative of the company both internally and externally
Knows how to have fun

You MUST apply through Luma’s website to be considered — follow the link to apply:
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