Added by on 2016-08-04

Reel FX Recruiting IT Support Specialist

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IT Support Specialist

Category: Other
Company: Reel FX
Location: Santa Monica (United States)
Start Date: immediately

Job Description

Job Summary

THIS POSITION IS BASED IN SANTA MONICA! Under general supervision of the Director, Technology and Facility Support this position is responsible for providing I.T. support for desktops, laptops, servers and peripherals. In addition, they are responsible for assisting in the administration and maintenance of the network and video editing equipment.

Duties and Responsibilities

• Install, troubleshoot, repair and maintain all computer hardware, software and peripheral equipment.
• Provide software support for Linux, Windows and OSX desktop/server environments.
• Assist in the installation of network infrastructure equipment including but not limited to cabling plants, communications backbone
equipment, and telecommunications hardware.
• Assist in monitoring and troubleshooting of LAN and WAN system performance and resolving communications and networking
• Assist in the maintenance and operations of video editing and review equipment such as Avid, DCP, Barco and Scratch
• Maintain and troubleshoot mobile devices.
• Make recommendations for future hardware or software additions or enhancements in all aspects of the technology infrastructure.

Education and Experience Requirements

A minimum of 4 years experience in which the following skills were exhibited:

• Evaluation and resolution of computer system and user problems including compatibility conflicts, application operations, and hardware malfunctions
• Installation and maintenance of computer hardware, software, and peripherals in the network and/or multi-platform environment
• Ability to move office furniture and equipment as needed
• Ability to lift up to 50 lbs
• Ability to work well with other people in a team oriented environment
• Advanced knowledge of Linux and Windows (MCSE and Linux certification preferred).

Note: This job description is not meant to be all inclusive. Employee may be required to perform other duties to meet the ongoing needs of the organization.

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