IT Support Engineer
Taylor James is an Integrated Creative Production studio based in New York and London that helps leading agencies and brands worldwide tell memorable stories and create powerful campaigns for print, digital and broadcast media.
As leaders in integrated productions with a unique mix of creative alchemy and robust production management, we originate concepts and provide full-cross platform solutions by seamlessly integrating design, CGI, animation, photography, live-action and post-production under one roof. Our focus is to produce complete productions from concept to completion and to partner with our clients in collaborative process to develop creative content.
MAIN ASPECTS OF THE ROLE
Desktop support of Mac/ PC desktop systems
Server and Infrastructure support of core services (Maintain Render Farm; Maintain Backup & Archive)
Projects and enhancements
Marketing & Multimedia Management
SKILLS AND TECHNICAL REQUIREMENTS
You must be able to prove excellent communication skills and confidence to interact with senior staff and customers when needed. As well as the ability to troubleshoot hardware issues, configure servers and workstations and methodically plan upgrades and enhancements, you must have in depth experience and knowledge of:
Office 365 Services
LAN and WAN connectivity
You must also have an understanding of:
Windows 7, XP64
Mac OSX, 10.6 10.10
Windows Server 2008-2012 R@
DNS, DHCP, Active Directory, Open Directory
OSX Server Admin and MDM
Adobe Creative Suite and Creative Cloud
Specialist CGI applications such as Autodesk 3DsMax and Maya, Nuke and Fusion
Troubleshooting experience of Windows and Mac
Send your application to firstname.lastname@example.org, quoting ‘NYC IT Support Eng’ in the subject line. Good luck!
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