Added by on 2015-10-17

The Third Floor Recruiting IT Assistant

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IT Assistant

The Third Floor, Inc. is looking to hire an IT Assistant.
The Third Floor was founded to help inspired filmmakers realize their creative visions. By creating highly detailed previsualizations, our animators & artists hold an impactful role in the film-making process. At The Third Floor, we work together on some of Hollywood’s biggest films.

Job requirements – using the following programs:

– Active Directory- create and manage user accounts, manage security groups, create security groups
– Arkeia- tape backups for onsite and offsite storage and disaster recovery
– FreeNAS- create network attached storage servers for small team deployments
– Sonicwall Firewall- create VPN accounts, monitor bandwidth, monitor WiFi connect-ability
– Gmail- create email accounts and groups, delete accounts
– Filemaker Pro- add and manage assets (computers, batteries, hard drives, etc), manage serial number information
– Clonezilla- create images for different computer hardware builds and keep up to date
– E-Plex- manage server room lock codes
– Best Practical RT- IT ticket tracking software

Other related tasks:

– Record tutorials via screen capture and video camera, sync audio/ video in Premiere and export
– Backup show data to external hard drives
– Send offsite tape and hard drive backups to Iron Mountain
– Package computer/ monitors/ accessories for offsite deployments and create a packing list with contents, asset numbers, weight, etc
– Desktop support for Mac and PC users
– Upgrade computers, RAM, Video Cards, hard drives
– Server data management- coordinate with show supervisors to delete unnecessary data
– Set up email on users phones and/ or email application
– Add and manage DHCP reservations for production internet line

Software Support:

Adobe Creative Suite CS4, CS5, CS5.5; MS Office Suite- Word, Excel, Outlook; Final Cut Pro; Maya; Motion Builder; Thunderbird; Mac Mail; Gmail/ Google Docs; Windows 7; Mac OS 10.6.8-10.9; Linux, CentOS and FreeNAS

Please email your application to careers@thethirdfloorinc.com with “IT Assistant” as the subject line. No phone calls please.

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