Added by on 2015-11-18

IT Manager – The Third Floor, Inc. (London)

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THE THIRD FLOOR, Inc. is the world’s pre-eminent visualization company with offices in Los Angeles and London as well as on location with productions around the world. Since 2004, the studio has helped clients visualize and maximize content by producing computer-animated blueprints, known as “previsualizations”. Recent film and television projects THE THIRD FLOOR has worked on include The Martian, Mission: Impossible – Rogue Nation, Marvel’s Ant-Man, San Andreas, Marvel’s Avengers: Age of Ultron, Mad Max: Fury Road, Maleficent, X-Men: Days of Future Past, Edge of Tomorrow, Guardians of the Galaxy and Game of Thrones Seasons 4 and 5.
THE THIRD FLOOR’s London Office is looking for an experienced, hands-on IT Manager to work in the core of the entertainment industry, on high-profile Feature Films and Virtual & Augmented Reality projects. This is a new role in our company and an opportunity for someone to make their mark in this exciting position. If you’re looking to be continually challenged in a highly rewarding, fast paced, cutting-edge technological environment then please apply.


Manage the deployment and support of London’s IT infrastructure
Work with Systems/IT departments and CTO’s at Framestore & The Third Floor Los Angeles
Manage hardware inventories and maintain hardware and software standard consistency between TTFL office and on-site locations
Manage and analyse software license deployment, compliance and utilization
Manage and ensure data security compliance at home office and off-site locations
Manage our network and local/remote user access
Manage IT help desk and provide user support via phone, email and in-person at desk-side
Manage and delegate IT deployment to remote locations
Manage company Editorial and Avid workstations
Manage substantial data flow, storage and access
Manage, maintain and monitor critical infrastructure systems
Report hardware and software utilization/availability weekly to production
Facilitate all IT (hardware and software) needs in a timely manner
Manage, motivate, train, deploy and prioritize IT technicians and support staff tasks
Manage hardware and software vendor relationships in coordination with Framestore Global Head of Systems Support
Interact with all levels of management
Manage department budget and company IT infrastructure budget
Balance priority needs of the Studio with available financial resources

Experience and Qualifications required:

Prior hands-on management experience
Demonstrable knowledge and experience with networking protocols and services, switching (subnets and VLANs), routing and firewalls
Demonstrable knowledge and experience deploying, managing and operating Enterprise Infrastructure Platforms
Demonstrable knowledge and experience with high performance, highly secure data networks
Demonstrable knowledge and experience integrating and managing a multi-platform environment
Demonstrable knowledge and experience of configuration management and deployment tools
Demonstrable knowledge and experience working within the Animation and/or VFX industry
Demonstrable knowledge and experience managing IT needs for asset management, data transfer, and cutting edge technologies
Demonstrable knowledge and experience of scripting skills (Python/Powershell)
Excellent written and verbal communication skills with IT professionals, senior management, and service users
Experience and ability to complete tasks under tight time and fiscal constraints
Degree in Computer Science or substantial experience in a similar role
Understanding and familiarity with Maya, Adobe After Effects (Creative Cloud), Cinesync and Nuke
Understanding of Game Engines desirable


Strong analytic, systematic and troubleshooting skills
A desire to work with key Studio Management to monitor, assess, and proactively deal with ever-changing needs
Ability to communicate clearly with both technical and non-technical company personnel
Ability to keep a positive attitude in recurring time sensitive stressful situations
Ability to keep a clear sense of priorities
Strong client service ethic and natural problem solving abilities
An ability to seek and pursue meaningful solutions to developing and ongoing challenges

If you would like to be considered for this position, please apply through our website Careers page here:

Only successful applicants will be contacted.
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